Privacy Policy
Last updated: January 2025
Introduction
Adrian Frai Real Estate ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, and phone number
- Account credentials (username and password)
- Property search preferences and saved searches
- Communication history and inquiries
Automatically Collected Information
When you access our website, we may automatically collect:
- Device and browser information
- IP address and location data
- Pages visited and features used
- Date and time of access
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Send you property listings and market updates
- Respond to your inquiries and requests
- Improve our website and services
- Comply with legal obligations
- Maintain audit logs for regulatory compliance
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our website
- Legal authorities when required by law
- Professional advisors (lawyers, accountants)
- Regulatory bodies (e.g., TRREB) for compliance purposes
Virtual Office Website (VOW) Data
Our VOW platform provides access to MLS listing data under TRREB regulations. This data is provided for your personal, non-commercial use only. We maintain detailed access logs as required by TRREB for compliance and audit purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security assessments
- Access controls and monitoring
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Audit logs are retained as required by regulatory requirements.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for certain processing
- Receive a copy of your data
Cookies
We use cookies and similar technologies to enhance your experience, remember your preferences, and maintain your session. You can control cookie settings through your browser.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Adrian Frai
Email: privacy@adrianfrai.com
Phone: (416) 555-0123